Ways to Book
Book Online
Visit flyuniversalair.com for a seamless online booking experience.
Mobile App
Book on the go using our free app, available on Apple and Google Play stores.
Call Centre
Prefer to speak to someone? Call our Malta office on +356 212 55 212.
Corporate & Group Bookings
Contact your travel agent or email customersupport@universalair.aero.
Fare Options
Eco Lite
✔ 1 x Small Hand Bag (Under Seat)
✖ Non-Refundable & Non-Changeable
✔ Free Seat Allocation (or choose your seat for a fee)
Eco Plus
✔ Hand Bag + 7kg Cabin Bag
✔ 1 x 15kg Checked Bag
✔ Seat Choice
✔ Refundable & Changeable (€30 fee, 48h in advance)
Eco Flex
✔ Hand Bag + 7kg Cabin Bag
✔ 1 x 23kg Checked Bag
✔ Seat Choice
✔ Fully Refundable & Changeable up to 2h before flight
Traveller Support
Infants & Children
✔ Infants travel on lap (15% of adult fare)
✔ Children under 14 must be accompanied
✖ No unaccompanied minors under 14
Special Assistance
✔ Wheelchair users
✔ Hearing/Visual support
✔ Invisible disabilities — let us know in advance
Travelling with Pets
✔ Cats, dogs, rabbits allowed in cabin (fee applies)
✔ Service animals travel free
Manage Your Booking
Once booked, you’ll receive a confirmation email and itinerary. You can manage your booking via:
✔ Upgrade baggage
✔ Change seat
✔ Add pet or assistance service
✔ Modify flight (subject to fare rules)
Visit: flyuniversalair.com/manage-booking
Payment Options
We accept Visa and Mastercard via website, app, or call centre. American Express, Diners Club, and UATP not currently accepted.