Younger Passengers

Our Unaccompanied Minors Policy

Just for our younger passengers

We’re delighted to offer a service that allows our younger passengers to fly without their parents or guardians. So long as they have reached their seventh birthday, we must fly them as “unaccompanied minors”. We’ll meet our younger passenger at the airport, and after they have said au revoir, we’ll be with them every step of the way – until we hand them over to whoever you have designated to collect them.

This service is mandatory (for a fee) for all unaccompanied minors, right up until they have had their 15th birthday. For older children, we are happy to provide the service, but for 15 and 16 year olds, this is an optional service.

You can book this service via our call centre, on +356 212 55 212, or drop us an email to hello@flyuniversalair.com. You’ll also need to complete the form below, and scan it and send it to us on the email above, at least 48 hours before the flight.

Frequently Asked Questions

What specific preparations should be made for unaccompanied minors prior to their flight?

For unaccompanied minors, guardians must ensure that all necessary paperwork, including the unaccompanied minor form, is completed and submitted to Universal Air at least 48 hours before the flight. It’s also important to educate the child on what to expect during the flight and ensure they carry any necessary items, such as snacks, entertainment, and contact information.

Can unaccompanied minors carry a cell phone or device to communicate with their guardians?

Yes, unaccompanied minors are encouraged to carry a cell phone or communication device to stay in touch with their guardians before and after the flight. Guardians should ensure the device is fully charged and that the child knows how to use it responsibly.

What measures does Universal Air take to ensure the safety and comfort of unaccompanied minors during the flight?

Universal Air takes various measures to ensure the safety and comfort of unaccompanied minors, including dedicated staff to meet and escort the child through the airport, priority boarding, regular checks during the flight, and ensuring the child is handed over to the authorised guardian at the destination.

Can unaccompanied minors request specific seats on the flight?

While preferences can be noted, seat assignments for unaccompanied minors are typically made based on ensuring their safety and comfort. This often means seating them near the front of the cabin or close to a flight attendant’s station. Guardians can discuss seat preferences when booking the service.

How does Universal Air handle situations where the designated guardian is late or unable to meet the unaccompanied minor at the destination?

n situations where the designated guardian is late or unable to meet the unaccompanied minor, Universal Air follows strict protocols to ensure the child’s safety. This includes keeping the child with a staff member and attempting to contact the guardian or emergency contacts provided in the unaccompanied minor form.

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